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Career Opportunity: Outreach Specialist

Position Title: Nonviolence Outreach Specialist

Department: Intervention Services

Location: 265 Oxford Street, Providence, RI

Education: High School Diploma or GED; Case Management or some college preferred

Timeframe to apply: Open until Filled

Salary: Based on Experience

Start Date: Immediate – Open to Filled

Background Information

The Nonviolence Institute seeks to teach by word and example the principles and practices of nonviolence and to foster a community that addresses potentially violent situations with nonviolent solutions. The Institute has helped to significantly reduce violent crimes in the City of Providence, particularly youth violence. The Institute operates Statewide, with a few programs that operate solely within specific areas. In 2009, the Institute was selected as Outstanding Philanthropic Organization by the RI Association of Fundraising Professionals and is a nationally recognized best practice organization in reducing violence, particular street-level violence.

Job Description

The Institute seeks a passionate, empathic, creative, and relentless Nonviolence Outreach Specialist to work as a team member. The Institute’s client base are individuals that are most likely to be shot, shoot, commit a violent crime, or has been a victim of violent crime.

A Nonviolence Outreach Specialist will be a member of the Intervention Team that includes Outreach Specialist and Victim Advocates, all reporting to the Director of Intervention Services. Nonviolence Outreach Specialists utilize their understanding and familiarity with street dynamics of youth crews and gangs in ways that help gather information, understand a conflict’s dynamics, control rumors, reduce retaliation, prevent conflict from erupting, communicate nonviolent messages to active crew members, and when possible connect them to positive skill based and mentoring outlets. They also work closely with Victim Advocates to support victims.

The Outreach Specialist Team is expected to work a minimum of 40 hours and be on an on-call schedule to respond to calls from the Rhode Island Hospital Emergency Department and adhere to strict protocols and policies. Long nights and weekends are not uncommon, as violence routinely occurs outside of “normal” business hours. Outreach Specialists need to have the skills to operate in many different settings and be able to build trusting relationships with individuals that are prone to violence.

All Institute staff members are trained in MLK’s Nonviolence Theory and the Institute’s logic model. It is the expectation that all Institute staff members are consistently studying and practicing living a nonviolent lifestyle. This position offers the right individual an opportunity to impact the future of a vibrant and critical community organization.


  • Be a productive member of Institute’s staff

  • Maintain a nonviolent lifestyle by embracing the philosophy

  • Available to be On call 24/7 for violence related incidents – Scheduled in advanced

  • Conduct daily outreach to proven- risk individuals in various locations to specific groups or assigned clients

  • Broker services for clients through coordination and referrals within the Institute and other agencies

  • Provide support, overall problem-solving assistance and advocacy on behalf of Institute clients

  • Maintain a small client case load – based on Institute Safety Assessment

  • Keep updated client information in the Institute Database

  • Submit weekly paperwork/reports

  • Maintain intake, assessment, and referral system

  • Develop individual service plan to meet client needs

  • Maintain high quality communication with the Intervention team and the management team of the Institute



  • High School Diploma or GED (Case Management or some college preferred)

  • Submit to a comprehensive background check, involving a community and law enforcement check

  • A valid driver’s license, have daily access to a registered and insured vehicle

  • Experience working with “Proven/High risk” individuals

  • Ability to work on a diverse team

  • Conflict Resolution skills required


  • Willingness to work on the street and in other unstructured situations

  • Comfortability with computer programs such as WORD, EXCEL, and GMAIL

  • Strong communication skills, both written and verbal

Qualified applicants are requested to send a cover letter and resume to Lisa Pina-Warren, Director of Intervention Services, at Please note in the Subject line: Outreach Specialist Application.

The Nonviolence Institute is an equal opportunity employer.

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